Privacy Statement
Privacy Statement
In this statement, CannonWorks (or one of its directly affiliated companies) provides information about the personal data processed of data subjects. CannonWorks handles your data carefully and ensures that every processing complies with applicable laws and regulations.
When does this privacy statement apply?
This privacy statement applies to all personal data that CannonWorks collects and processes from data subjects in the context of using our web platforms and the use of our App(s) and/or visiting our websites.
By creating a user on one of our web platforms or using it and/or apps and/or visiting our websites, you give permission to CannonWorks to process your personal data in accordance with this privacy statement.
Our website may contain links to other websites. We are not responsible for the content or the privacy protection of these websites. We therefore advise you to always read the privacy statement of the respective website. If you are under 16 years old, we request that you do not provide us with any data.
Who is responsible for your data?
CannonWorks, located at Blokmakerstraat 2 in Assen and registered with the Chamber of Commerce under number 56815646, is responsible for the processing of personal data as described in this privacy statement.
What data do we process and for what purpose?
We only collect your data and data from your customers that you add to our web platforms. This is intended to allow you to use our software for its intended purpose. We exclusively manage the identification and security of your account, with the aim of being able to log in with a backdoor for control and support of the correct technical operation, improvement, and the correct linking of data. Additionally, we use your data to provide you with support and to inform you about updates and new services.
Within CannonWorks and Apps, usage statistics are analysed. The purpose of this is to optimise the layout as well as the security for visitors and/or users. Based on this data, CannonWorks can tailor the services as much as possible to the needs of the visitors and/or users.
We only share data with others when you explicitly give permission for this, such as payment services, use of third-party services that we offer as modules.
Websites:
During visit:
- IP address
- Surfing and clicking behaviour
- Cookies
- General visit data, such as the most visited pages.
Visitors and/or users are not individually tracked in their surfing and clicking behaviour. The data in the contact form is used for identification and to be able to contact the person filling out the form.
Web platform:
Creating an account:
- Login details
- Username or email address.
- Password (is encrypted and stored as a Token)
- Company details
- Chamber of Commerce number
- Business address
- Email address
- VAT number
- (mobile) phone number
- Personal details
- Name (first name, initials, prefix, and surname)
- Gender
During use of your account:
- Your relationship data:
- Same as above (when creating an account)
- Residential address (street, house number, postcode, city, country)
- BSN number(s) of employees
- Usage (login data, IP addresses, device usage, clicking behaviour, module usage, generating a number of documents, payment transactions)
When there are additional modules or services, automatic decision-making is used. Per module or service, additional data is requested that is necessary for this. These are (personal) data that the involved party requests to provide its service, which are requested in a link from our web platform.
To provide you with good service, it is necessary that CannonWorks needs additional data from you. The provision of your personal data to our suppliers is a legal/contractual/necessary condition to, if necessary, conclude an agreement with our suppliers. If you do not provide the data, it is unfortunately not possible to enter into an agreement with the specific suppliers, and we cannot provide the service.
For further information and data processing, we refer to the privacy statement of the parties that provide the services to us.
Cookies
On our websites, we use (functional and analytical) cookies that are stored by your browser on your device, such as your computer, tablet, or phone.
Information is stored in these cookies (such as your PC settings and preferences you have indicated) to facilitate a subsequent visit to our website. This information does not contain name or address details or other personal data. You can set your browser so that you do not receive cookies during your visit to our website. In that case, however, it may happen that you cannot use all the possibilities of our website or that you do not have access to parts of our website. CannonWorks does not use special software or cookies to determine the identity or behaviour of the individual visitor.
CannonWorks uses Google Analytics to track how effective our Adwords advertisements are on Google search result pages and how visitors use our website. The information obtained for this purpose, including the IP address, is transferred to Google. This data is stored by Google on servers located in the United States. For more information, you can read the Google privacy policy and the specific Google Analytics privacy policy. CannonWorks has set up Google Analytics according to the instructions of the Dutch Data Protection Authority. This minimises the impact on the privacy of our visitors.
The information is used by Google to provide CannonWorks with reports about the website, to see how the website is used, and to provide its advertisers with information about the effectiveness of their campaigns. This information may be provided by Google to third parties insofar as third parties process the information on behalf of Google or when Google is legally obliged to provide information. CannonWorks has no influence on this. CannonWorks has not given Google permission to use the obtained analytics information for other Google services.
With your permission, we place "tracking cookies" on your computer. We use these cookies to track which pages you visit, to build a profile of your online behaviour. Again, this profile is not linked to your name, address, email address, and such, but only to tailor advertisements to your profile so that they are as relevant to you as possible.
How long do we retain your data for these purposes?
CannonWorks retains the data until data subjects cancel or terminate the relevant Account and/or App, plus the legal information obligation of the tax authorities. Unless the cancellation procedure allows for a different option.
Data subjects can cancel their Account at any time and then request the underlying data to be deleted. CannonWorks may still choose not to (immediately) delete certain personal data if this is required by CannonWorks due to legal retention periods, and retaining this data does not disproportionately infringe on your privacy.
Which parties have access to which data?
It is possible that CannonWorks shares certain personal data with third parties when reasonably necessary in the performance of its services. These parties are:
- External Help and support desk staff
- External IT developers
- Server/database administrator(s)
- External sales staff
They have access to the overarching management platform with limited rights, where they have no ability to make direct changes to the CannonWorks software platform or our other services and financial administration. Access is only granted when there is an ongoing project with one or more of the aforementioned parties. They do not have access to personal data of customers of our accounts. For server and database management, data is only accessible in case of an emergency or to upgrade the service.
With the (external) parties that have access to personal data, the data is (as far as possible) anonymised, and separate agreements are made to ensure confidentiality and lawful handling of personal data.
We will never sell, distribute, or lease personal data to third parties who aim to use the data for direct marketing without permission. Only if CannonWorks is legally obliged to do so, personal data will be provided to regulators, tax authorities, and law enforcement agencies. In such cases, CannonWorks will take appropriate measures that are reasonably necessary to ensure that your data is as well protected as possible.
How do we secure your data?
CannonWorks handles your personal data with the utmost care. We have taken various appropriate technical and organisational measures to secure your personal data against loss or unlawful use, which are reasonable given the costs involved and the nature of the personal data. We secure our systems and applications according to the applicable information security standards.
Transfer outside the EU
Your personal data may be transferred to countries outside the European Economic Area. CannonWorks will take appropriate measures that are reasonably necessary to ensure adequate protection of your personal data when transferring your personal data outside the European Economic Area. An example is that you can subscribe to a CannonWorks application via In App Purchase on an Apple IOS App.
Questions and requests for access, correction, and deletion
An Account can be cancelled by the data subject at any time. Within the Account, users can change the information they have provided until the cancellation. You may request access to your personal data from us at any time. You can also request us to correct, supplement, delete, or block your personal data if it is incorrect, incomplete, or irrelevant, or otherwise processed in violation of a legal provision. You have the right to object to the processing of your personal data. If you have given consent for the processing of personal data, you have the right to withdraw this consent. You also have the right to data portability.
If you have complaints about the way we handle your data, please let us know so that we can address it. You also have the right to file a complaint with the Dutch Data Protection Authority.
Questions, objections, requests for access, correction, and/or deletion of personal data can be sent to:
CannonWorks BV
Hof van Parijs 10a
9403DA Assen
Phone number 088-730 32 00
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In case of changes to the privacy statement, you will be notified by email or otherwise electronically.
Version 16-2-2025
